How can we help?

Sign up, share your location, and we’ll suggest activities based on today’s weather, distance, and your interests. Trauvo’s smart logic mixes real-time data with your preferences.

Yes, core features are free! We give you 4-5 free suggestions every day. Optional credits let you pull extra suggestions instantly if you run out.

No—Trauvo works in your browser on any device. You can also 'Install to Home Screen' to use it like an app. A native iOS app is also available.

Click the location name (e.g., 'Vancouver') on the main dashboard, or go to your Profile settings to update your Home City.

Absolutely. Create a plan in the Planner tab and invite friends. They can accept or decline directly in the app.

Tap I’m Visiting This when you go. After your visit, you'll see an option to rate it. Community ratings help us surface 'Top Rated' places.

Yes—tap the heart icon to save any activity to your Favorites list.

We factor in weather and air quality. If it’s raining, smoky, or freezing, we prioritize indoor or sheltered options.

1 credit = 1 fresh suggestion on demand. Credits are only needed if you want more than your free daily allowance.

No. Unused credits stay in your balance forever.

On Web or Android, go to the Credits tab to buy packs. On iOS, due to Apple policies, you must visit trauvo.com/credits in your browser to purchase.

Yes! Go to the Credits menu and enter your code in the 'Redeem' box. This works on all devices, including iOS.

Used credits aren’t refundable. If you bought a pack by mistake and haven't used it, email support.

We use your location only to find nearby activities. We do not track your history or sell your movement data.

We list family-friendly options, but always review details before you go. If you find an unsafe spot, please use the 'Report' button on the activity card.

Go to Profile > Edit Profile > Delete Account. This is permanent and wipes all your data.

Ensure Location Services are enabled for your browser. On iPhone, go to Settings > Privacy > Location Services > Safari > While Using.

Please email support@trauvo.com with a screenshot. We appreciate the help!

On the login page, click “Forgot Password?” to receive a reset link via email.